Your data and our handling of it

1. Scope of this policy

This Privacy Policy applies to information connected to your use of Crownspincompass, including visits to our pages, interactions with cookies and analytics tools, and messages sent to our team. Crownspincompass is an editorial casino review website. We do not operate gambling accounts, process wagers, or store payment card details for casino play. This policy covers our own website practices only. When you click through to a casino or another third-party site, their privacy notice and their own security procedures apply from that point onward.

2. Information you choose to give us

If you contact us by email, we may receive your name, email address, and any details you include in your message. That might cover a question about a review, a privacy request, or a complaint about content. We only receive the data that you actively send. We do not ask for gambling account passwords, identity documents, or sensitive banking data. If you send information that is not needed for the request, we may delete or redact it when responding.

3. Technical information gathered automatically

Like most websites, we receive certain technical signals when pages are loaded. This can include IP address, approximate device type, browser family, language settings, referral pages, timestamps, and broad interaction data such as which pages were viewed and how long a visit lasted. We use that information to keep the site working, understand which guides are being read, and identify technical issues. The data is used in aggregate where possible, because we do not need a detailed personal profile to understand which content is useful.

4. Our legal basis under GDPR

We rely on different legal bases depending on the activity involved. When you consent to non-essential cookies, consent is the basis for that processing. When we measure site performance, defend our systems, manage abuse, or keep our editorial pages available, we may rely on legitimate interests, provided those interests do not override your rights. When you email our team and ask us to respond, we may process your information because it is necessary to take steps you have requested. We may also process data where a legal obligation requires it.

5. How we use personal data

Personal data is used for a narrow group of practical reasons. We use it to answer enquiries, improve page performance, understand whether our content is being reached, remember cookie preferences, prevent misuse of the site, and maintain business records. We may also use limited information to understand whether a reader clicked through to a partner link, because affiliate reporting helps us see which pages are commercially active. We do not sell personal data lists, and we do not build a user account system around readers.

6. Cookies and similar technologies

Crownspincompass uses cookies and local storage items for functional purposes and, where consent is given, analytics or related measurement. The site also stores your age-confirmation choice and your cookie preference locally so that the overlays do not reappear on every page. Some cookies are short-lived session tools, while others remain longer so the website can remember a setting. More detail is available in our Cookie Policy, but this section makes clear that small pieces of browser storage are part of how the site operates.

7. Third-party data sharing

We may share limited data with service providers that help us host the website, maintain security, understand traffic patterns, or manage affiliate reporting. Those providers are expected to use the information only for the services they supply to us and under appropriate contractual controls. We may also disclose information if required by law, if a regulator or court order demands it, or if disclosure is reasonably necessary to protect our rights, users, or systems. We do not share data for unrelated direct marketing by outside companies.

8. International transfers

Some service providers may process data outside the United Kingdom or the European Economic Area. Where that happens, we aim to use providers that offer appropriate safeguards, such as contractual protections and organisational measures designed to keep data secure during transfer and storage. International transfer rules can be technical, but the basic point is straightforward: if a supplier handles data across borders, we expect lawful transfer mechanisms to be in place rather than relying on assumption or convenience.

9. Retention timelines

We keep personal data only for as long as it is reasonably necessary for the purpose that led to collection. Contact emails may be kept while a conversation is active and then retained for a limited period in case follow-up is needed. Basic security and server logs are generally held for a shorter operational window unless they are required for investigation. Analytics information may be retained in aggregated form for trend analysis. Where law requires longer retention, or where a dispute makes it sensible to keep records longer, we may extend the period.

10. Your rights

Depending on your location and the circumstances, you may have the right to request access to personal data, ask for correction of inaccurate information, request erasure, object to certain processing, ask us to restrict processing, or request data portability where that right applies. If we rely on consent, you can withdraw it for future processing. You may also have the right to complain to a supervisory authority. Rights are not absolute in every situation, but we take requests seriously and review them case by case.

11. Under-18 policy

Crownspincompass is intended for adults aged 18 and over. We do not knowingly seek or encourage visits from minors, and our pages include age-screening before access continues. If we believe personal data relating to a person under 18 has been provided to us, we will take steps to remove it unless we have a legal reason to keep a limited record. Parents or guardians who believe a child has contacted us through the site can write to our privacy team and ask us to investigate.

12. Security measures

No website can promise absolute security, but we use reasonable technical and organisational steps to protect data against unauthorised access, misuse, loss, or disclosure. Those steps may include controlled access, routine maintenance, and the use of reputable infrastructure providers. Security also depends on readers using the site carefully. If you contact us, please avoid sending more personal detail than necessary. In particular, never send payment details, account passwords, or identity scans unless a lawful request specifically requires them.

13. Contacting our privacy team

You can contact our privacy team at privacy@crownspincompass.co.uk. Please explain the issue clearly so we can respond efficiently. If you are making a rights request, we may need enough information to confirm that the request is genuine and to locate the relevant records. We do not use that verification step to create new profiles. It exists only to protect personal data from being disclosed to the wrong person.

14. Policy revisions

We may update this Privacy Policy from time to time to reflect changes in law, our service providers, our site features, or our business practices. When the policy changes, the revised version will be posted on this page. Material changes may also be highlighted elsewhere on the site where appropriate. Your continued use of Crownspincompass after an update means the current version will apply to future use of the site.